Volunteering Coordinator

  • Coordinator tags

Closing date: Friday 26 August 2022
Location: Home working/office in Warwick/visiting sites across Warwickshire
Hours: 35 hours per week (including outside of normal office hours)
Salary: From £23,000 per annum
Contract: Permanent
Interview date: Wednesday 7 September 2022

Job Description

Holidays: 23 days annual leave (increasing to 25 days after 4 years’ service) plus additional 2 days at Christmas, plus 8 bank holidays

Reports to: Administration and Finance Manager

About us

Warwickshire Vision Support is the primary local charity for people living with sight loss in Warwickshire. We offer a holistic seamless service from the point of diagnosis, through visual impairment rehabilitation to long term social support to ensure that any person with a visual impairment gets the support they need, when they need it.

We provide a range of services, including Vision Support (drop-in) Centres, Recreational Clubs, Home Visitor and Telephone Befriending Services, Advocacy and Hospital Advice Desks. As a Fundraising Officer, you will play a key role in sourcing funding for the delivery of these services.

We take seriously our responsibility to safeguard and promote the welfare of all and are committed to ensuring safeguarding practice here reflects statutory responsibilities, government guidance and complies with best practice and Warwickshire Safeguarding
Board requirements.

We believe that diversity and engagement is not only the right thing to do but is the only way we can achieve our goals. We are proud to be an equal opportunities employer and welcome applications from all backgrounds and cultures.

Purpose and context of the role

The Volunteering Coordinator is responsible for stimulating interest in the charity, generating enthusiasm for the services we provide amongst new and existing volunteers.

This is a key role that will play an important part in the future success of the charity.

Main Responsibilities

  1. Design and develop activities and communication approaches that make volunteers feel fully engaged and valued for the contribution they make to our services and the support we provide to people living with visual impairment.
  2. Develop promotional campaigns and materials that with the support of others, raise the profile of the charity and target increased levels of volunteering enquiries and which demonstrate a high proportion of enquiries converted into applications.
  3. Develop processes that ensure we attract good quality volunteering candidates with enquiry management, recruitment and onboarding processes that are appropriate to the volunteering role and not a barrier to the recruitment process.
  4. Lead volunteering recruitment and onboarding processes to ensure newly recruited volunteers feel positive before moving into well matched and fulfilling volunteering opportunities.
  5. Make regular contact with volunteers so changes in circumstances or changes that may end their volunteering can be anticipated and proactive steps taken to minimise any potential disruption or pressure on service delivery.
  6. Provide mechanisms that encourage feedback on the volunteering experience with us, reflecting relevant feedback into improvement processes that enhance and build on the value of volunteering at Warwickshire Vision Support.
  7. Responsible for maintenance and reporting from the volunteering database on Charity Log, ensuring data entered by others is good quality and records are accurate and up to date.
  8. Monitor the trends and movements in the volunteering and charity sector to anticipate movements or trends in volunteering that might be advantageous to us.
  9. Any other reasonable duties that are commensurate with the level and responsibilities of the role.

Person Specification



  • Good level of general education


  • Evidence of continual professional development.



  • Working with volunteers
  • Working as part of a busy multidisciplinary team
  • Managing competing priorities successfully
  • Influencing others
  • Developing new ideas or concepts into detailed plans
  • Using modern IT hardware and software


  • Working in the charity sector
  • Working with a charity supporting people with visual impairment
  • Recruitment and selection
  • Database administration
  • Presenting to groups of people
  • Managing projects

Skills and Abilities


  • Excellent communication skills and ability to present information clearly and with confidence
  • Strong interpersonal skills and ability to build effective relationships
  • Well organised and ability to build plans to deliver objectives successfully
  • Self-motivated and able to motivate and inspire others


  • Report writing skills



Must be able to accommodate some weekend and evening hours


  • Lived experience of visual impairment
  • Knowledge of Warwickshire and its communities

Please contact Deb Kerrison for an informal discussion regarding this exciting role.

Interviews to be held Wednesday 7 September 2022.


This job description is to illustrate the primary duties and responsibilities of the job. This document reflects the job content at time of writing and will be subject to periodic change in the light of changing operational requirements. Such changes will be discussed with the jobholder and the job description amended accordingly.

We accept a broad range of application methods to include, but not limited to, submitting a CV and covering letter, a video recording or voice note setting out how your experience and skills will make you successful in this role. If you have any questions on how to submit any of the above, please contact Deb Kerrison, Admin and Finance Manager who will be happy to assist further.

Job Types: Full-time, Permanent


  • Company pension
  • Sick pay
  • Work from home



  • Monday to Friday


COVID-19 considerations:

Current guidelines adhered to.


Ability to commute/relocate:

  • Warwick, CV34 4SL: reliably commute or plan to relocate before starting work (required)

For further information about this vacancy and details of how to apply, please visit the Warwickshire Vision Support website: https://warwickshire.vision/

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