Eye Clinic Liaison Officer covering Frimley Park and Royal Surrey County Hospital

Closing date: Wednesday 14 September 2022
Location: Frimley/Guildford, Surrey
Hours: up to 36 hours
Salary: £24,000 per annum (pro rata)
Contract: Permanent
Interview date: TBC

Full time / Part-time: (days to be negotiated)

Salary £24,000 per annum pro rata

Sight for Surrey is looking to recruit someone to join our existing Eye Clinic Liaison Officer (ECLO) team in the new Charity Services Department.  We are a leading charity commissioned by Surrey County Council supporting over 8,000 people across Surrey and offer a lifetime of support to people who are blind or partially sighted, Deaf, deafblind or hard of hearing.  Established in 1922, we are a countywide charity based in Fetcham, near Leatherhead.

This is a rewarding role that will give the right individual the opportunity to make a difference on a daily basis. You will be a vital member of the team working directly in the hospital eye clinics with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face and over the phone. Offering individually tailored advice, you will support people to adjust to their change in circumstances and provide signposting and onward referral/access to other services.

Ideally, you will have experience of delivering health or social care support services, in a care setting.  Key to this role will be your excellent communication and relationship-building skills with patients, clinicians and a wide variety of cross sector partners. This service works to an industry knowledge, quality framework and standard.  The candidate should have an understanding of the Health and Social Care Sector and experience of assessing individual needs; positive networking, presentation and partnership-building skills.  They also need to have personal initiative and the ability to prioritise their own workload and be self-sufficient. Excellent organisation skills and confident user of multiple IT systems.  As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support. For further details of the role please see the job description.  The National Lottery Community Fund is contributing to this post.

A Disclosure and Barring Service will be required which we can arrange.  In view of our Social Care activities, our aim is to have a fully vaccinated workforce, and we encourage and support our workers to protect themselves with available vaccinations.


Full-time annual leave entitlement is 28 Days Holiday per year (plus bank holidays)
Access to Pension scheme Auto enroll 6% match
Free eye tests every 2 years and a contribution towards work related glasses
In-house Training

For an application pack for the above post, please contact Sandra Chenery by email: schenery@sightforsurrey.org.uk or tel. 01372 869962.   Alternatively you may download the forms and job description from Sight for Surrey website (opens new page)

Please send your completed application form and equal opportunities form to Sandra Chenery, email address as above or by post to Sight for Surrey, Rentwood, School Lane, Fetcham, Surrey  KT22 9JX.

Sight for Surrey is an equal opportunities employer and accredited as Disability Confident.

Registered Charity No: 1121949, Company No: 06309405

For further information about this vacancy and details of how to apply, please visit the Sight for Surrey website: https://www.sightforsurrey.org.uk

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