Eye Clinic Liaison Officer covering Epsom & East Surrey Hospitals

  • Eye Clinic Liaison Officer tags

Closing date: Friday 24 February 2023
Location: Epsom, Redhill, Fetcham, Surrey
Hours: 36 hours per week
Salary: £25,000-£28,000 per annum pro rata depending on qualifications and experience
Contract: Permanent (Full time, but part time applicants will be considered.
Interview date: TBA

Sensory Services by Sight for Surrey have an exciting opportunity for someone to join our dynamic ECLO (Eye Clinic Liaison) team.

We are a leading charity commissioned by Surrey County Council, NHS and other funders to enable and empower over 8,000 people across Surrey.  We offer a lifetime of support to people who are blind or partially sighted, Deaf, deafblind or hard of hearing.  Established in 1922, we are a countywide charity based in Fetcham, near Leatherhead.

This is a rewarding role that will give the right individual the opportunity to make a difference on a daily basis. You will be a vital member of the team working directly in the hospital eye clinics with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance both face to face and over the phone. Offering individually tailored advice, you will support people to adjust to their change in circumstances and provide signposting and onward referral/access to other services.

Ideally, you will have experience of delivering health or social care support services, in a care setting.  Key to this role will be your excellent communication and relationship-building skills with patients, clinicians and a wide variety of cross sector partners. This service works to an industry knowledge, quality framework and standard.

You will have an understanding of the Health and Social Care Sector and experience of assessing individual needs; positive networking, presentation and partnership-building skills.  You also need to have personal initiative and the ability to prioritise your own workload and be self-sufficient. You will have excellent organisational skills and be a confident user of IT.

As an ECLO, you will also need to complete (which we will fund) or have already completed the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role. For further details of the role please see the job description.

A Disclosure and Barring Service will be required which we can arrange.  The National Lottery Community Fund is contributing to this post.


  • 28 Days Holiday per year pro rata (plus bank holidays).
  • Access to our Pension scheme with up to 6% contribution matching.
  • Free eye tests every 2 years and a contribution towards work related glasses.
  • Training and development opportunities.
  • A great fun team to be a part of!


For further information about this vacancy and details of how to apply, please visit the Sight for Surrey website: https://sightforsurrey.org.uk/uncategorized/join-us-as-an-eclo/

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