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• Eye Care Liaison Officer – Stoke Mandeville

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Closing date: Sunday 22 January 2023
Location: Stoke Mandeville
Hours: 36 hours per week
Salary: £27,715 per annum
Contract: Permanent
Interview date: To be confirmed

This post Is based in the Eye Clinic at Stoke Mandeville Hospital and you will be supporting patients either face to face or remotely.

In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face within a hospital setting, in community locations, remotely and via digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

For more information on what it’s like to be an ECLO, please follow the links below:

RNIB’s ECLO service – YouTube

RNIB Lifechangers Appeal TV ad – YouTube

A Day in the Life of an ECLO – RNIB Website

Who We’re Looking For

You will have significant experience of delivering health or social care support services. Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems.

What We Offer

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

• 26 days holiday per year (plus bank holidays – pro rata), which increase with service
• Monday to Friday working
• Excellent pension schemes
• RNIB Rewards – Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
• In-house training and development opportunities

As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.

How to Apply

Please click the link that takes you to our website, this will take you directly into our advert. By clicking ‘apply online’ you will be taken through our application process – all candidates are required to respond to the 6 questions in the application form. Candidates are required to upload their CV and a cover letter which tells us how you meet the skills, knowledge and experience for the role.

If you are having trouble applying online or would like more information, please contact us on recruitment@rnib.org.uk, or call us on 0207 391 2111.

Additional Information

Appointment is subject to an enhanced DBS check for engaging in regulated work with children and adults with sight loss.

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.

Please be aware that blind and partially sighted volunteers may be involved in the recruitment and selection process for this vacancy; including reviewing job applications and CV’s, shortlisting and interviews and selection tests.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

RNIB reserve the right to close the advert early, should we receive a sufficient number of applications.