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• Eye Care Liaison Officer (ECLO) – St Helen’s

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Closing date: Sunday 18 September 2022
Location: St Helen's
Hours: 36 hours per week
Salary: £27,715 per annum
Contract: Permanent

RNIB Eye Clinic Support Service want to announce this exciting opportunity to join their North West team as an Eye Clinic Liaison Officer (ECLO).

In this role, you will be a vital member of the team working directly with people who have sight loss. You will provide critical emotional support, information and advice within a hospital setting at the Eye Clinic at St Helens Hospital. You will support people with sight loss by identifying their needs then signpost or refer service users, carers, family and friends to other services in the region.

For more information on what it’s like to be an ECLO, please follow the links below:

RNIB’s ECLO service – YouTube

RNIB Lifechangers Appeal TV ad – YouTube

A Day in the Life of an ECLO – RNIB Website

Who We’re Looking For

You will have experience of working with people with sight loss or a recent experience of working in a similar role, or other related health/social care role.

You will also have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. To be successful in this role you must display impeccable record keeping skills.

You will also have good communication and organisation skills, together with being a proficient user of databases and Microsoft Office packages.

What We Offer

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

• 26 days holiday per year (plus bank holidays – pro rata), which increase with service
• Excellent pension schemes
• RNIB Rewards – Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
• In-house training and development opportunities

As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.

If this role sounds of interest to you, follow the link to our website and apply today!