• Home
• Vacancies
• Eye Care Liaison Officer (ECLO) – Southport & Ormskirk

• Eye Care Liaison Officer tags

Closing date: Sunday 11 September 2022
Location: Southport & Ormskirk
Hours: 21 hours per week
Salary: £27,715 per annum (pro rata)
Contract: Permanent

RNIB Eye Clinic Support Service want to announce this exciting opportunity to join their North West team as an Eye Care Liaison Officer (ECLO), in the Southport and Ormskirk area.

If you are interested in this role, please apply by submitting your CV, along with a supporting statement based on the attached questions.

About the Role

In this role, you will be a vital member of the team working directly with people who have sight loss. You will provide critical emotional support, information and advice within a hospital setting at the Eye Clinic at Southport & Ormskirk Hospital Trust. You will support people with sight loss by identifying their needs then signpost or refer service users, carers, family and friends to other services in the region.

Each day you will support people affected by sight loss in a very busy clinic setting, helping them to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

Who We’re Looking For

You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. To be successful in this role you must display impeccable record keeping skills.

You must be able to work on your own initiative, have excellent organisational skills and be a proficient user of multiple IT systems (Microsoft Office 365, databases and Customer record management systems- CRM’s). This service works to an industry acknowledged quality framework and standards.

What We Offer

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

• 26 days holiday per year (plus bank holidays – pro rata), which increase with service
• Excellent pension schemes
• RNIB Rewards – Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
• In-house training and development opportunities

As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.