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• Eye Care Liaison Officer (ECLO) – Hounslow Community

• Eye Care Liaison Officer tags

Closing date: Sunday 11 September 2022
Location: Hounslow
Hours: 36 hours per week
Salary: £30,180 per annum (inc London Weighting)
Contract: Permanent

RNIB are pleased to announce this exciting opportunity to join the ECLO team as part of the RNIB Eye Care Support Service.

About the Role

You will work alongside our partners London Borough of Hounslow and Middlesex Association for the Blind to develop and embed an exciting new service to support people living with sight conditions within the catchment area of the London Borough of Hounslow.

In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information, and guidance face to face within a hospital setting, via the phone and digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information, and make informed choices which enable and empower them to maintain their independence.

Who We’re Looking For

You will have significant experience of delivering information and advice services. Key to this role will be your excellent communication and relationship building skills with patients, clinicians, and a wide range of cross sector partners.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems.

What we offer

As well as a stimulating and supportive working environment, we also offer a wide range of other benefits including:

• 26 days holiday per year (plus bank holidays – pro rata), which increase with service
• Excellent pension schemes
• RNIB Rewards – Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
• In-house training and development opportunities
• Flexible working arrangements – Each new member of staff will be given a laptop to make working flexibly easy
• Free eye tests

Who we are

RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.

Additional Information

If you have any questions in regards to this role or how to apply please do email resourcing.mailbox@rnib.org.uk.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

We do reserve the righ to close this role early in the event of a high number of applications.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.

RNIB reserve the right to close the advert early, should we receive a high level of applications.