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• Eye Care Liaison Officer – Aylesbury

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Closing date: Wednesday 01 March 2023
Location: Stoke Mandeville Hospital, Aylesbury, Buckinghamshire
Hours: 36 hours per week
Salary: £27,715 per annum
Contract: Permanent
Interview date: To be confirmed

• Do you want to make a difference?
• Are you self-motivated, organised and a great communicator?
• Are you flexible and adaptable to changing work environments?

If yes, this could be the job for you!

RNIB is pleased to announce this exciting opportunity to join the ECLO team as part of the RNIB Eye Care Support Service. This is a rewarding role that will give the right individual the opportunity to make a difference on a daily basis.

About the role

In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, advice and guidance face to face within an eye care setting and also by phone.  The Eye Care Support Service is currently delivered at Stoke Mandeville Hospital within the Ophthalmology department.

As you would be part of an ECLO Team at this Trust, good communication, and teamwork are vital to ensure seamless patient support. There will also be opportunities to participate in activities promoting the service around the region.

Each day you will support people affected by sight loss helping them to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

Who We’re Looking For

Key to this role will be your excellent communication and relationship building skills with patients, colleagues, clinicians and a wide range of cross sector partners.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems (Microsoft Office 365, databases and NHS record systems will be in daily use in this role). This service works to an industry acknowledged, quality framework and standard. The service must comply with the NHS Data Security and Protection Toolkit and so there are key processes that have to be followed and are monitored.  So, you need to enjoy supporting people but also need to value good record keeping in order to be successful in this role.

What we offer

RNIB Prides itself on being a great place to work with a range of flexible benefits and a positive, progressive culture. We offer a competitive salary, a stimulating and supportive working environment, a flexible work life balance environment, as well as a benefits package including:

1. 26 days holiday per year (plus bank holidays – pro rata), which increase with service, plus one Grace day per year.
2. Excellent pension scheme
3. RNIB Rewards – Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
4. In-house training and development opportunities, including apprenticeships and management development programmes
5. Flexible working arrangements – Each new member of staff will be given a laptop to make working flexibly easy

As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.