Customer Service Intern

  • Customer Service tags

Closing date: Sunday 24 April 2022
Location: Devizes or Bristol
Hours: 35 hours per week
Salary: National living wage
Contract: Fixed term, 9 months

Get Set Progress internship programme by Thomas Pocklington Trust in partnership with British Blind Sport, My Sight Nottinghamshire, MySight York, Oxfordshire Association for the Blind and Sight Support West of England.

We have an exciting intern opportunity for a blind or partially sighted person to join our team and be our first point of contact for clients, organisations and the general public.  The post will take the lead dealing with external calls, emails and visitors to the organisation.  The postholder will be answering the phone; dealing with general enquiries; transferring calls; taking accurate messages and ensuring that they are passed on promptly to the right person; and providing other administrative support to the team as required.

This is a great opportunity for someone with a caring and understanding phone manner to add real value to a small but growing organisation, and to learn new skills in the process.

The successful applicant will have excellent communications skills, a good standard of verbal and written English, a high attention to detail and a caring, professional and positive attitude.

The role is part of the Get Set Progress internships programme for blind and partially sighted people to secure that first rung on the career ladder or who are returning to work following a career break. We are therefore only looking for blind and partially sighted applicants for this role*.

For further information and details of how to apply, go to the Sight Support West of England website.

*This post has a Genuine Occupational Requirement that the successful applicant be a blind or partially sighted person in line with The Equality Act 2010.

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