Advice, Information and Benefits Team Leader

  • Advice tags

Closing date: Friday 24 February 2023
Location: Fetcham, Surrey
Hours: 25 hours per week (flexible, days to be negotiated)
Salary: up to £20,486 pro rata (FTE up to £29,500) per annum
Contract: Permanent

Sensory Services by Sight for Surrey are looking for an Advice, Information and Benefits Team Leader.  The Team Leader will join the Benefits Team, and oversee and develop our service.  We provide specialist welfare benefits information, advice, and often hands-on support, so that people who are blind, partially sighted, Deaf, deafblind or hard of hearing are able to live full and independent lives.

We are a leading charity commissioned by Surrey County Council and other funders, supporting over 8,000 people across Surrey and offer a lifetime of support to people who are blind or partially sighted, Deaf, deafblind or hard of hearing.  Established in 1922, we are a countywide charity based in Fetcham, near Leatherhead.

The post holder should be passionate about leading an effective service to those in most need.  They should not be afraid to drive change and improvement, and will relish this opportunity.  Candidates should demonstrate that they are a strong team player, with an eye for detail, and great people skills.  They must thrive in a busy environment and have a positive ‘can do’ attitude.

We are looking for an individual with proven up to date benefits knowledge and experience, excellent communication skills and the ability to supervise, motivate and manage people.  They should also have strong IT skills.  A good knowledge of Surrey, and other organisations working across the county would be an advantage.

We can offer you:

  • A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays).
  • Investment in your development, with training opportunities available.
  • Access to an Employee Assistance Programme.
  • We match pension contributions up to 6% using the Pensions Trust.
  • We pay for annual flu vaccinations and for an eye test every two years with a contribution towards work related glasses.
  • Free tea and coffee whilst working in the office
  • There is currently free parking at our office
  • A growing range of other staff benefits
  • A fun and friendly team!

A Disclosure and Barring Service will be required which we can arrange.

For an application pack for the above post, please contact Sandra Chenery by email: or tel. 01372 869962.   Alternatively you may download the forms and job description from Sight for Surrey website:

Please send your completed application form and equal opportunities form to Sandra Chenery, email address as above or by post to Sight for Surrey, Rentwood, School Lane, Fetcham, Surrey  KT22 9JX.

Sight for Surrey is an equal opportunities employer and accredited as Disability Confident.

Registered Charity No: 1121949, Company No: 06309405

For further information about this vacancy and details of how to apply, please visit the Sight for Surrey website:

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