Quality Assurance Specialist
Closing date: Monday 16 March 2026
Location: Remote/Hybrid
Hours: 37.5 hours per week
Salary: £33,000 - £37,000 per year
Contract: Permanent
Interview date: Week commencing 30 March 2026
Are you passionate about delivering seamless, accessible digital experiences? Do you have a sharp eye for detail and a drive to ensure everything works exactly as it should? Join the Macular Society and use your expertise to help us create high-quality, reliable digital journeys that support our fundraising, services and supporters.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
About the role
As our quality assurance specialist, you will ensure high-quality, reliable and accessible digital experiences across the charity’s website, donation journeys, email campaigns, chatbot and CRM-integrated systems.
You’ll lead structured manual and regression testing, validating end-to-end user journeys and monitoring live environments to quickly identify and resolve issues. A strong emphasis is placed on accessibility compliance, cross-browser and cross-device testing, and maintaining seamless, user-friendly digital experiences.
You will also play a key role in email and CRM integration testing, working closely with database and CRM teams to validate data flows, triggers and system integrations, particularly during major transformation projects. Acting as first-line digital support, you will document features, maintain test scripts and logs, track bugs through to resolution, support technical SEO checks, and report on risks, defects and improvements.
Key skills and experience:
- Digital quality assurance testing experience
- Understanding of web technologies (HTML, CSS, basic JavaScript)
- Experience testing complex user journeys and system integrations
- Email testing across clients and devices
- Knowledge of WCAG accessibility standards and tools
- Strong documentation, organisation and risk-based prioritisation skills
- Clear communication across technical and non-technical teams
In return we provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
Please view the full job specification at: http://www.macularsociety.org/vacancies
For further information about this vacancy and details of how to apply, please visit the Macular Society website: http://www.macularsociety.org/vacancies
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