Sight Loss Information Lead
Closing date: Thursday 25 August 2022
Location: Scotland - flexible on location
Hours: 35 hours per week
Salary: £28,923-£31,025 per annum
We are looking to recruit a Sight Loss Information Lead to join the Sight Scotland Veterans team. You will work with the Information and Support Manager, to lead on the charity’s new Sight Loss Information Line service which will involve;
- Line management of the Information Line team.
- Provision of accessible, tailored and relevant information around sight loss and its impact.
- Day to day oversight of the referral process into Sight Scotland Veterans.
- Raising awareness of Sight Scotland Veterans alongside the marketing team
As a motivated individual who is a natural leader and skilled communicator, you will have prior experience of working within a helpline/support line/call centre or similar environment. You will be part of a high performing team which will lead the charity to continued success in meeting the aspirations of those who we support. Your role will involve supporting the creation of the new information line service and leading the teams to ensure the delivery of high-quality outcomes that make a difference to people’s lives.
If you have experience in a relevant field, have clear understanding of sight loss and the challenges people face and feel you have the skills to grow and develop a new team, then we would love to hear from you.
Where able, this role will be carried out under our blended homeworking policy, you will work from home and from either Head Office in Edinburgh or the Hawkhead Centre in Paisley. However, remote working will be considered for those located out with these areas.
The post is subject to PVG Scheme Record/Update.
We’re one of Scotland’s oldest charities – for more than two centuries, we’ve been supporting and empowering people with sight loss to live fulfilling lives. We’re proud of all we’ve achieved in the past – but we have our sights set firmly on the future.
We’re determined that no-one should face sight loss alone. We’re committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss – when and where they need us.
For further information about this vacancy and details of how to apply, please visit the Sight Scotland/Sight Scotland Veterans website: https://sightscotland.current-vacancies.com/Jobs/Advert/2776065?cid=1974&t=Sight-Loss-Information-Lead