Home Visitor

  • Home Visitor tags

Closing date: Monday 05 February 2024
Location: Flintshire/Wrexham – extensive travel throughout both will be required
Hours: 18 hours per week, days and times to be agreed
Salary: £10.90 per hour

One of the main issues faced by those with a vision impairment is social isolation and loneliness and our Home Visitors deliver an invaluable service by providing companionship, help and information that could lead to a better quality of life for our service users.

This is a fantastic and rewarding opportunity to join a passionate and dedicated team.

Key Responsibilities:

  • Visiting service users in their homes and contacting them by telephone to help relieve social isolation and loneliness.
  • Submit short-written reports following each visit/call.
  • Develop an understanding of visual impairment issues and equipment.
  • Identify areas where service users could benefit from a referral to other Vision Support services e.g. Welfare & Benefits, Tele-friending and/or other organisations e.g. Social Services, British Wireless for the Blind, Low Vision Clinics, Guide Dogs, Talking Newspapers, Age Concern, Stroke Association.
  • Develop an awareness of Safeguarding issues and refer them on to the appropriate person.
  • Identify social activities in the area and encourage service users to attend.
  • Assisting with correspondence i.e. reading/writing mail.
  • Accompanying service users on one-off shopping trips or medical appointments.
  • Develop an awareness of benefits and service user eligibility, and support the service user to complete the forms as appropriate.
  • Contribute to the Vision Support Newsletter.
  • Take part in supervision, annual review, team meetings and undertake training appropriate to the post.
  • Contribute to raising and maintaining the professional image of Vision Support.


General/Additional Information

  • The postholder is expected to follow the Organisation’s Equal Opportunities Policy.
  • Confidentiality – It is expected that all employees understand that our work with service users is confidential and that personal details about service users or their families should not be divulged to members of the public. A breach of confidentiality will result in disciplinary action.
  • It is not possible to cover all potential responsibilities in the job description. It is expected that the postholder will cover tasks not specifically covered within their job description therefore flexibility is required.
  • As far as possible training will be provided to enable the postholder to carry out the job effectively. Awareness training (including listening skills, attitudes to visual impairment, causes of visual impairment, suitable equipment and sighted guiding techniques) will be given.  Ongoing training and regular staff meetings will follow induction.
  • Applicants are advised that contact with guide dogs may be necessary within the workplace.
  • Vision Support operates a no smoking policy within its buildings.

Vision Support reserves the right to close the advert early if a suitable candidate is found.

For further information about this vacancy and details of how to apply, please visit the Vision Support website: https://visionsupport.org.uk/job-openings/

Join our mailing list

If you would like to receive regular news and updates about our work, then you can sign up to our mailing list.

Sign up