Eye Care Liaison Officer (ECLO) – Coventry and Warwick

  • ECLO tags
  • Eye Care Liaison Officer tags

Closing date: Monday 31 October 2022
Location: Coventry and Warwick (based at University Hospital Coventry in Eye Clinic and 1-2 days a week in Rugby Hospital as required.)
Hours: 36 hours per week
Salary: £27,715 per annum
Contract: Permanent
Interview date: To be confirmed

In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face within a hospital setting, in community locations, remotely and via digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

For more information on what it’s like to be an ECLO, please follow the links below:

RNIB’s ECLO service – YouTube

RNIB Lifechangers Appeal TV ad – YouTube

A Day in the Life of an ECLO – RNIB Website

Who We’re Looking For

You will have significant experience of delivering health or social care support services. Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems.

What We Offer

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

  • 26 days holiday per year (plus bank holidays – pro rata), which increase with service
  • Monday to Friday working
  • Excellent pension schemes
  • RNIB Rewards – Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
  • In-house training and development opportunities

As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.

How to Apply

Please go to the RNIB vacancy page to apply for the role. Please review the Job Description linked, then click “Apply Online” at the bottom of this page. Please attach your CV and complete the short set of application questions.

If you have any queries about the role or application, please contact Resourcing.Mailbox@rnib.org.uk.

Additional Information

Appointment is subject to an enhanced DBS check for engaging in regulated work with children and adults with sight loss.

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.

Please be aware that blind and partially sighted volunteers may be involved in the recruitment and selection process for this vacancy; including reviewing job applications and CV’s, shortlisting and interviews and selection tests.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

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